FREQUENTLY ASKED QUESTIONS
RETURNS?
ALL SALES ARE FINAL! THIS IS DUE TO HYGIENE REASONS, THE PRODUCT CAN NOT BE RESOLD AFTER IT LEAVES OUR HANDS.
CAN I CANCEL MY ORDER?
ONCE YOUR ORDER SHIPS THE ORDER CAN NOT BE CANCELED.
DAMAGED ORDER?
PLEASE CONTACT US WITHIN 48 HOURS OF DELIVERY, AND PLEASE INCLUDE A PHOTO OF THE DAMMAGED PRODUCT.
HAVE A PROBLEM WITH YOUR ORDER?
IF THERE IS ANY PROBLEM WITH YOUR ORDER PLEASE REACH OUT AND LET US KNOW. AT MOONLITE CUSTOMER SERVICE IS WHAT WE STRIVE FOR, WE WILL DO OUR BEST TO RECTIFY THE PROBLEM ASAP!
WHY CHOOSE MOONLITE BODY CREAM?
EVERY LOTION IS HANDCRAFTED IN SMALL BATCHES TO ENSURE A QUALITY PRODUCT. HANDCRAFTED WITH ALL NATURAL INGREDIENTS THIS BODY CREAM COMBINES SHEA BUTTER, VITAMINS AND GOATS MILK TO PROVIDE MANY SKIN BENIFITS (CHECK OUT "THE BENIFITS" FOR A LIST).
GREAT FOR A VARIETY OF SKIN TYPES. WE KEPT PEOPLE WITH ALLERGIES AND SENSITIVE SKIN IN MIND WHILE CREATING THIS BODY CREAM. IT HELPS WITH A VARIETY OF DIFFERENT SKIN CONDITIONS YOUR SKIN IS SURE TO THANK YOU!
IT MAKES GREAT GIFT FOR ANY OCCASION LIKE BIRTHDAYS, ANNIVERSARYS, SPECIAL EVENTS, JUST BECAUSE, OR BECAUSE YOU JUST WANT TO TREAT YOUR SELF.
WHY IS THE TEXTURE DIFFERENT?
DUE TO ALL NATURAL INGREDIENTS EVERY BATCH OF LOTION THE TEXTURE CAN VARRY EACH BATCH FOR MULTIPLE REASONS.
THE GOAT - DEPENDING ON THE GOATS DIET, EVEN THE TIME/SEASON CAN AFFECT THE TEXTURE
RAW/NATURAL SHEA BUTTER - WHEN PROCESSING THE TEXTURE CAN VARRY
*WE ASSURE YOU IT IS THE SAME FORMULA YOU LOVE*